Optimizing Operations.
Automating Workflows.
Driving Outcomes.
Dipak Shrestha — Operations Excellence Leader
Operations Excellence & Digital Transformation Leader. I bridge the gap between strategic leadership and process automation, converting complex workflows into high-efficiency automated systems using SQL, Power BI, and Process Analytics.
Positioned for Operational Excellence
Bridging strategy, operations, and modern data intelligence to drive business outcomes.
I am a results-driven Operations Excellence & Digital Transformation Leader with over 10 years of expertise in scaling business support systems, automating manual workflows, and driving efficiency.
My career focuses on transforming operational overhead into competitive advantage. By leveraging advanced data tools like Power BI and SQL, I enable management to make high-impact decisions in real-time, resulting in optimized costs and maximized productivity.
10+
Years Operations Leadership
3,000+
Employees Managed
85%
Report Automation Rate
60%
SLA Speed Increase
Operations Strategy & Leadership
Aligning large-scale workforce systems with corporate goals to drive efficiency, reduce overhead, and scale operations.
Process Optimization & Lean Workflows
Conducting deep workflow analysis, identifying operational bottlenecks, and deploying custom automation scripts to streamline processes.
Business Intelligence & Power BI
Designing custom, real-time KPI dashboards in Power BI and SQL to give executive leadership total operations visibility.
Digital Transformation Consulting
Transitioning legacy operations to automated cloud portals (ERP, custom databases, Zoho workflows) with zero downtime.
Professional Services
Helping organizations scale, reduce overhead, and make data-driven decisions.
Operations Consulting
Tailored strategic advice to align human resources, materials, and digital assets. I help design robust SOPs, optimize resource allocation, and implement effective risk mitigation strategies.
Process Optimization
Complete audit of existing processes using Lean principles. I locate redundancies, map out efficient workflows, and deploy automation scripts to eliminate manual administrative bottlenecks.
Dashboard Development
Creating executive-level visualizations that turn complex operation data logs into a single glass panel. Designed with cross-filtering capabilities for total visibility.
Power BI Reporting
Advanced data modeling, custom DAX measure development, and scheduled gateway refresh setups. Providing clean, automated, and lightning-fast reports to operational stakeholders.
Business Analytics
Diving deep into operational datasets using SQL queries and analytics techniques. I identify hidden patterns, forecast productivity trends, and analyze customer support data.
Digital Transformation
Consulting on cloud tool architecture, ERP integrations, and helpdesk migrations (like Zoho CRM/Desk). I guide your team through adoption and support setups with zero downtime.
Professional Timeline
Senior Administrator – Business Support
We One – United Arab Emirates
- Directed operations ensuring 100% goal alignment
- Mentored teams on process excellence
- Maintained perfect financial data accuracy
- Mentored new team members, establishing process excellence
- Resolved client issues promptly while maintaining service quality
Senior Administrator
World Security – UAE
- Spearheaded operations, procurement, and risk compliance
- Mentored and upskilled a team of junior administrators
- Delivered 24/7 critical emergency support as a key Business Intelligence Team member
Administrator
World Security – Dubai
- Managed 3,000+ employees' schedules, payroll, and compliance
- Implemented advanced rostering and reporting systems
Security Officer
World Security – Dubai
- Executed regular patrols and emergency response protocols
- Ensured compliance with safety regulations
Core Competencies
Operations & Strategy
Technical Ecosystem
SQL & Oracle
Power BI
Python
SAP & ERP
Web Dev
Tableau
Certifications & Training
Basic PowerPoint
Microsoft Office Specialist
Basic Excel
Microsoft Office Specialist
Advanced PowerPoint
Presentation Excellence
Advanced Excel
Data Analysis & Visualization
Data Analyst 101
Microsoft Certified
SQL Analytics
Databricks Business Intelligence
Digital Transformation
Strategic Implementation
Business Analysis Basic
Fundamentals Certification
Get Data in Power BI
Microsoft Power BI Certification
Professional Insights & Articles
Read my latest articles on business operations, data analytics, and digital transformation strategy.
Automating Operations: How We Reduced Report Generation Time by 85%
Ditch the manual sheets. Discover how database automation and scheduled Power BI gateways completely shifted our weekly operations dashboards to self-service portals.
The Power of Data: Building a Culture of Analytics in Large Teams
Operations data is only as good as the action it inspires. A comprehensive guide on how we trained 50+ regional supervisors to use Power BI widgets to optimize workforce tracking.
Process Re-engineering: Streamlining Workflows for 3,000+ Employees
Managing scheduling and payroll logistics at scale requires airtight digital workflows. Learn the design principles behind the automated Zoho tools that saved our admin staff 40+ hours every month.
Let's Connect
Ready to collaborate? Send me a message and let's create something amazing
Phone
+977 9813589377Location
Burtibang, Nepal
Availability
Mon – Fri, 9AM – 5PM NPT